Member blog
ICDP welcomes Blogs from our members, please contact projectoffice@icdp.net if you would like to submit one, and subject to suitability, we will publish here.
AI and the future of aftersales: driving innovation and customer loyalty
Guest Blog by Marco Marlia, CEO and Co-Founder of MotorK
Agency versus Dealership in car distribution
Guest BLOG from Quintegia reflecting their views on agency from their DealerSTAT survey.
The personal touch: connecting with customers in a changing world
Thanks to CitNOW for this BLOG.
Car buyers want trained staff, aftersales services and other activities to be done online
Experience, social and environmental sustainability are the new influences on purchasing decisions. It is no longer enough just to offer the lowest price.
Quintegia's DealerSTAT Survey 2022
Good carmakers’ performances in product, sales management, marketing and customer experience help to improve sales, support new cars’ local marketing, improve margins for dealers, increase used cars business and IT systems.
Electric vehicles, the long slow ride of Italy towards 2035 targets
Whether we consider 2035, the deadline to ban petrol or diesel engine car sales as per European Commission decision, or 2030, the moment which most manufacturers are referring to as the first milestone, Italy is lagging behind. The Italy Progress Index, (also known as IPI) engineered by Quintegia, monitors the quarterly evolution of the level of electrification in the Italian automotive market and is well positioned to become the benchmark for the players in this industry.
CitNow: Showcasing in-car tech: Your ultimate guide
The technology available inside the cars of today is playing a bigger and bigger role in the buyer’s decision-making process. New vehicles are packed with information and processing power that keeps us safe, comfortable and entertained on every journey we make. And it’s no surprise that a recent ICDP car buyers survey highlighted that wanting the latest technology was one of the main reasons for people to buy a new car.