Automotive distribution and retailing research, insight, implementation
digital+disruptors.jpg

ICDP's blog

Our blog

News and views from ICDP

Answering the wrong question

Perhaps those of us who are Brits have the best perspective on the progressive decline of the European motor industry.  To my surprise when I checked through the 1970s, there were only 12 UK car assembly plants operated by the volume and premium manufacturers at that time (i.e. excluding Aston Martin, Lotus, Rolls-Royce etc.) 

Read More
Steve YoungComment
Is this the start of something big?

Each year, ICDP produces the ‘magnum opus’ of European distribution networks – the European Car Distribution Handbook (ECDH) that profiles the size of franchised sales and service networks for now 50 brands across 35 European markets.  The Handbook was first published in 2007, so provides a long history of the evolution of networks, with brands and markets added (and occasionally removed) to reflect our changing landscape.

Read More
Steve YoungComment
In search of excellence

It’s over forty years since the seminal book ‘In Search of Excellence’ by Tom Peters and Robert Waterman was published.  I’m probably one of the few people of my generation who have not read it, but I’ll put that down to the fact that the authors worked at McKinsey whilst I started in the mid-80s with A.T. Kearney (where J O McKinsey incidentally started his career).

Read More
Steve YoungComment
Putting out the fires

As most of you know, in parallel to my role at ICDP, I have the pleasure (and occasional pain) of leading an emerging dealer group on behalf of one of our member companies, Çetaş Otomotiv, from Turkey.

Read More
Steve YoungComment
What can we learn from the JLR hack?

The cyberattack that shut down all of JLR’s operations at the start of September has been well-reported in the mainstream and trade press.  As with earlier attacks on UK retailer M&S or major dealer group Arnold Clark, JLR chose not to pay the ransom demand to the gang responsible, but to repair and restore the systems that had been damaged.

Read More
Steve YoungComment
Is integration being left behind?

There’s been a lot going on over the last week or two that potentially could form the theme for this week’s blog, but there are a few pointers towards an issue which is not only topical, but has proven to be a challenge for decades across not just our industry, but many others.

Read More
Steve YoungComment
Has the property timebomb been defused?

Almost ten years ago, we warned of a ‘property timebomb’ in respect of dealerships.  Our rationale was that networks were too dense, many individual dealer properties were too large and over-invested, and that the emerging omni-channel model would move the focus towards digital channels.

Read More
Steve YoungComment
Picking winners

In many parts of the industry, one of the most important questions at the moment is who (or what) are going to be the winners.  The focus for many is on manufacturers as new entrants heap pressure on the established players, but manufacturers themselves are also having to make choices as they seek to manage their investment and maximise their chances of being amongst the winners. 

Read More
Steve YoungComment
Resumption of normal service

Having said a few weeks ago that I was shocked that a month had passed since my last blog, I find myself another three weeks on in a similar situation.  That does not mean that nothing has caught my attention recently, just that what has demanded my attention has unfortunately pushed the blogs down my ‘to do’ list. 

Read More
Steve YoungComment
People power

As most readers of this blog will know, I now wear two hats – one as the MD of ICDP, the other as the MD of Auto West London, a dealer group in the making, established by Cetas Otomotiv, a long-standing member of the ICDP research programme.

Read More
Steve YoungComment
Making the planet green

Other issues like tariffs and the march of the Chinese have been grabbing the headlines recently, but arguably the dominant issue that we should be most focused on is how the car and road transport in general should contribute to the greening of the planet. 

Read More
Steve YoungComment
Pinning down network density

I’ve had a few conversations in the last couple weeks about network density.  These all related to franchised dealers, but the same questions and debates are applicable to the density of independent parts distributors and other networks.

Read More
Steve YoungComment
What price loyalty?

We’re all familiar I think with the fierce loyalty that some brands can attract, one of the most notable being Harley-Davidson Motor Cycles where some owners have gone so far as to tattoo the badge onto their body, demonstrating their lifelong commitment to the brand.

Read More
Steve YoungComment