Automotive distribution and retailing research, insight, implementation
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ICDP Managing Director's blog

Managing Director’s blog

News and views from ICDP

Will BEVs kill the aftersales cash cow?

According to Greek legend, Damocles was a courtier in the court of Dionysius, the ruler of Syracuse in the 4th century BC.  As a demonstration of his absolute power and ability to end the life of Damocles in an instant, Dionysius hung a sword above the head of the poor courtier by a single horsehair.

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Steve YoungComment
Seeing the bigger picture

We’re all guilty sometimes of being task-focused – zooming in on a particular task, finding a solution and getting it done – a management approach which was closely associated with a senior Ford executive I worked with which was colloquially known as JFDI (Just **** Do It). 

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Making sense of the Chinese new entrants

Surely nobody can be too surprised that the Chinese brands (excluding cars produced in China by global brands such as BMW, Dacia and Volvo, and brands that are ultimately owned by the Chinese, but are managed in Europe, such as Polestar) captured over 5% of the European market in 2025.

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Copy nothing?

As we approach the end of the year and the Christmas holiday period, this will be my last blog of the year (unless something really catches my attention or makes my blood boil).  Rather than focus here on the biggest issues of automotive distribution, I thought it might be an appropriate time to talk about something other than my specialist subject.

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Answering the wrong question

Perhaps those of us who are Brits have the best perspective on the progressive decline of the European motor industry.  To my surprise when I checked through the 1970s, there were only 12 UK car assembly plants operated by the volume and premium manufacturers at that time (i.e. excluding Aston Martin, Lotus, Rolls-Royce etc.) 

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Is this the start of something big?

Each year, ICDP produces the ‘magnum opus’ of European distribution networks – the European Car Distribution Handbook (ECDH) that profiles the size of franchised sales and service networks for now 50 brands across 35 European markets.  The Handbook was first published in 2007, so provides a long history of the evolution of networks, with brands and markets added (and occasionally removed) to reflect our changing landscape.

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Steve YoungComment
In search of excellence

It’s over forty years since the seminal book ‘In Search of Excellence’ by Tom Peters and Robert Waterman was published.  I’m probably one of the few people of my generation who have not read it, but I’ll put that down to the fact that the authors worked at McKinsey whilst I started in the mid-80s with A.T. Kearney (where J O McKinsey incidentally started his career).

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Steve YoungComment
Putting out the fires

As most of you know, in parallel to my role at ICDP, I have the pleasure (and occasional pain) of leading an emerging dealer group on behalf of one of our member companies, Çetaş Otomotiv, from Turkey.

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What can we learn from the JLR hack?

The cyberattack that shut down all of JLR’s operations at the start of September has been well-reported in the mainstream and trade press.  As with earlier attacks on UK retailer M&S or major dealer group Arnold Clark, JLR chose not to pay the ransom demand to the gang responsible, but to repair and restore the systems that had been damaged.

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Is integration being left behind?

There’s been a lot going on over the last week or two that potentially could form the theme for this week’s blog, but there are a few pointers towards an issue which is not only topical, but has proven to be a challenge for decades across not just our industry, but many others.

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Has the property timebomb been defused?

Almost ten years ago, we warned of a ‘property timebomb’ in respect of dealerships.  Our rationale was that networks were too dense, many individual dealer properties were too large and over-invested, and that the emerging omni-channel model would move the focus towards digital channels.

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Steve YoungComment
Picking winners

In many parts of the industry, one of the most important questions at the moment is who (or what) are going to be the winners.  The focus for many is on manufacturers as new entrants heap pressure on the established players, but manufacturers themselves are also having to make choices as they seek to manage their investment and maximise their chances of being amongst the winners. 

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