News and views from ICDP
Aftermarket decline – a problem that will always be just over the horizon?
When I joined ICDP in 2010 our first projection of the size of the aftermarket had just been published, looking at the market volumes to 2015. It showed declines relative to a 2008 baseline of around 15%, driven by changes in the parc, longer service intervals and improved reliability.
Are we too fixed in our thinking?
Last week saw the announcement that the new CEO of Volvo Car Corporation will be Jim Rowan, replacing an industry veteran Håkan Samuelson who seems to have done a pretty good job of improving Volvo’s fortunes over the last ten years, and presumably disappointing a number of internal candidate who might have aspired to the top job after decades of service.
Why aftersales should never be an afterthought
Welcome back, and best wishes for 2022! At present the new year looks pretty much like the old year, but we can only live in hope that the coming months will see our way out of Covid impacts on us all personally and professionally, and chip shortages specifically on the new and used car markets.
Looking in the rear view mirror
As we approach the end of the year, and my last blog until January, it seems appropriate to look back at what we have experienced and what we have learned. My late friend and colleague, Martin Leach, warned against using the past to predict the future – he used to call it managing by looking in the rear view mirror – but if you are selective with your focus, you can hopefully pick out what is significant from what is transitory
Is crossing borders the next frontier for dealer expansion?
I seem to be writing a lot of blogs related to dealers at the moment, but that’s because there’s a lot going on. The reduction of the number of dealer investors is well-established, leading to the emergence of the very large national and regional groups that have taken a growing market share in many markets.
BRICs and clicks
Twenty years ago, Jim O’Neill, then an economist with Goldman Sachs, came up with the term ‘BRIC’ to represent four major economies that appeared to offer exceptional growth opportunities in the years ahead – Brazil, Russia, India and China.
Hi mobility, it’s me! What do you have in mind?
Who? Hi, I’m Franziska, I’m 25 years old and I recently started working in the automotive industry. Why is my age relevant? Let’s say, it categorizes me into the so-called Generation Y.
Private equity, disruptors, dealers – an unexpected trio
Most people looking at the three company logos in this blog would perhaps, at best, recognise only that of Marshall Motor Holdings – the 6th largest UK dealer group, number 12 in Europe, and the only one which is a consumer-facing brand.
Still looking for change in dealer networks
This week, we will publish our latest update of the European Car Distribution Handbook (ECDH) – the only source of information on the size and structure of franchised dealer sales and service networks on a pan-European basis.
Used cars – when supply is short, dealers need to focus even more closely on performance improvement
Right across Europe, all dealers are currently looking for more used cars to resell, in order to compensate for the reduction in new cars sales (mainly due to chip shortages) and to take advantage of current high levels of profit opportunity.
Believing in things that aren't real
When you read the headline, and if you’ve been keeping up with the news this week, you might have expected this blog to be about the Rivian stock market listing in New York last week.
Future distribution progress depends on OEM purchasing departments…
The global car industry continues to struggle with supply in the face of the shortage of semi-conductors with extended lead times, restricted product offers and cancelled contracts. The casual observer might then expect this to lead to huge losses, slumping share prices and dealer investors rushing to leave the sector. But if anything, the opposite is true.
Climate change – what are we supposed to do about it?
Given that the COP26 Climate Change Conference kicks off in Glasgow today, it seems to be the obvious topic for a blog today. Many of you may now be about to click on, some may have already done so when they saw the title and the image above, but I hope you will bear with me.
What have 19th century canals and chip shortages got in common?
ICDP positions itself – and I hope is widely recognised by others as – the leading authority on the future of car distribution in Europe. We focus on the likely developments over the next decade, and how this will affect all players in the sector, whether sales or aftersales, new or used, franchised or independent sector.
What next for CarNext and others in the European used car business?
When CarNext was established in 2017 as a subsidiary of Leaseplan – one of the largest leasing companies in Europe, focused mainly on the B2B market – we thought this could be a breakthrough development.
What will happen if you hit reverse on agency?
At a time when all the talk – in Europe at least – is about moving from franchise to agency as the best approach to enabling effective omni-channel retailing, it may seem odd to write a blog about the effects of going to agency, then changing your mind.
Should you sign up for subscription?
There have been a number of recent announcements about new or expanded subscription offers, including the announcement last week that Stellantis will launch its Free2Move service in the UK, and earlier in the month the launch of AutoAbo in Germany by VW offering young used ID models for minimum terms of three months.
The electric revolution
Electric cars have been in the news headlines in the last couple weeks. The story that Sir Clive Sinclair – the inventor of the ZX Spectrum computer and the C5 electric vehicle (pictured) – had died probably got more coverage in the UK than elsewhere.
Cazoo marches on…
Life certainly never seems to be dull at Cazoo, the used car start-up that launched its used car proposition less than two years ago. Over that time, they claim to have sold a total of 20,000 used cars – around half the volume that the average of the Top 25 European dealer groups managed in a Covid-affected market in 2020.
A successful dealership depends on three legs
There have been a number of occasions over the last few weeks when I have in some way had to consider how the many changes that we are seeing in the industry will affect the dealer business model.