News and views from ICDP

Dealers, Channel strategy Andrew Tongue Dealers, Channel strategy Andrew Tongue

Omni-shambles

A recent article in Automotive News highlighted one of the downsides of the everything-connected world of omni-channel retailing; that when something goes wrong in one place, its impacts are felt throughout the network and across a range of partners.

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Channel strategy Jane Trace Channel strategy Jane Trace

20 years on - Freeway, crossroads or cul-de-sac - The crisis of personal mobility - a dream (or nightmare) come true?

In 1999 I (Peter Bailey) completed my M Phil thesis which, as well as providing a social history of the car and its industry, attempted to create a 20-20 vision for the industry and its internal and external environment. This was quite a job! I recently re-read this weighty tome, and was surprised to see just how close to current reality it was.

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