Disruptive change - real or imagined?
The meeting started with a choice of two parallel workshops sessions where we collectively tackled the future role of the national importer organisation and shifting relationships in the aftermarket. We then heard a keynote guest presentation from Max Warburton, Head of Global Automotive Research at Bernstein, who provided an analyst’s view on what the future holds for the industry. The agenda for day two offered a mixture of presentation and debate around the themes of ‘disruptive change’ and ‘the end of car ownership’, drawing on the range of sales and aftersales-related research we had underway to look at customer attitudes to ‘ownership’ versus ‘usage’, subscription models and finance innovation, the development of 3rd party platforms and OEM effectiveness in used cars, plus a look into the future of the crash repair market. We also welcomed Felix Leuschner, Founder and CEO of Drover, a London-based car subscription service, who gave a unique perspective on this emerging area.
The topics covered at the meeting were:
The role of the national importer
Guest speaker, Max Warburton, Bernstein
Disruptive change revisited
Customer attitudes to ownership
Guest Speaker, Felix Leuschner, Drover
OEMs and used cars
The presentations from the meeting, combined into one PDF file, are available for ICDP programme members to download - please insert your username and password when prompted. If you would like to receive individual presentation files, which also include speaking notes and additional material where relevant, please contact the Project Office.
Please note that usernames and passwords from the old ICDP web site are no longer operational - please contact the Project Office to obtain your new details.