ICDP Spring Meeting 2018, Berlin

Building Future Automotive

ICDP’s Spring Meeting brings together the full range of topics we have been covering during the current programme year, alongside guest speakers, ample networking opportunities during the day and at dinner, and case studies of solutions we believe are relevant to the future of distribution. It is the highlight of our year, and offers insights and value to all players. We strongly encourage broad participation from programme members to get the best value from the meeting, and the connections we will make between the different topics.

Our 2017-2018 programme has been focusing on the accelerating pace of innovation and change in the automotive retail and aftersales sector, and working to understand the nature and implications of these trends, assimilating our research and data to explore scenarios and options. Key themes from this year’s work that will be covered at the meeting include:

How the customer’s new and used car, and aftersales buying journey is being transformed by digital channels
How new in-car technologies, especially electrification and connectivity, are changing the nature of the product and its aftersales needs
How new outlet formats, online platforms, and third party ‘disruptors’ are altering revenue sources and contributing to a shift in the role of dealers, independent importers, and national sales companies
How supply chains for new cars cope with growing operational complexity and market volatility
How mobility schemes are starting to challenge the traditional notion of individual car ‘ownership’
How the independent aftermarket is evolving in the face of a variety of pressures
How spare parts distribution channels in both the OEM and independent worlds are consolidating

We are structuring the two days to provide multiple opportunities for discussion and debate around the issues raised, with scheduled break-outs, plus the opportunity to hear from, and question, our guest speakers who are challenging the sector’s status quo.

We are pleased to be returning to the wonderful city of Berlin, and to the Radisson Blu Hotel in Karl-Liebknecht-Strasse. The hotel is situated between Alexanderplatz and Museum Island, with many of the sights of the historic city within easy walking distance.

The meeting programme will involve a mixture of presentation, debate, case studies and multimedia, in order to bring to life some of the key elements of the future distribution environment. For each element, we will draw on the research findings from the year to set the scene, and will then move to real world examples of emerging solutions and interesting experiments. Throughout both days, there will be opportunities for discussion and debate.

The delegate fee is €495 plus VAT.

Share this:

Hold date in calendar

Building Future Automotive

We are structuring the two days to provide multiple opportunities for discussion and debate around the issues raised, with scheduled break-outs, plus the opportunity to hear from, and question, our guest speakers who are challenging the sector’s status quo.

We are pleased to be returning to the wonderful city of Berlin, and to the Radisson Blu Hotel in Karl-Liebknecht-Strasse. The hotel is situated between Alexanderplatz and Museum Island, with many of the sights of the historic city within easy walking distance.

The meeting programme will involve a mixture of presentation, debate, case studies and multimedia, in order to bring to life some of the key elements of the future distribution environment. For each element, we will draw on the research findings from the year to set the scene, and will then move to real world examples of emerging solutions and interesting experiments. Throughout both days, there will be opportunities for discussion and debate.

The delegate fee is €495 plus VAT.

Share this:

Hold date in calendar

Building Future Automotive

Day 1: Tuesday 13th March

2.30 p.m. Coffee on arrival and registration

3.00 p.m.
Franchised and independent aftermarket – the impact of technology, and of player consolidation
The digital aftersales customer today and into the future
The impact that new technologies, especially electrification, will have on the size and shape of aftermarket demand, and on franchised and independent sector operators
Trends in the independent aftermarket, focusing on repair chains and the consolidation of spare parts distributors
The evolving regulatory picture around access to customer/car data and aftermarket competition issues.

5.30 p.m. Close

Optional ‘build your own’ sessions. An opportunity to meet with members of the research team in small, informal groups to review recent workshop and webinar outputs in more detail

6.30 p.m. Meet for cocktails in the hotel’s Foyer Alexanderplatz

7.15 p.m. Short walk across the road to the TV Tower for dinner in the revolving restaurant at the top of the TV Tower

Day 2: Wednesday 14th March

8.30 a.m. Welcome and introduction

Channel structures and relationships – aligning the ingredients of an omni-channel approach
Mapping the customer buying journey. What are their expectations of online resources, dealerships, and alternative physical formats?
The role of the national sales company/independent importer level in the distribution chain, and how it might evolve as part of overall channel transformation
Tracking the evolution of the large dealer groups across Europe
The available options for improving the effectiveness of used car operations
The future prospects for the third party ’disruptors’, especially those digital platforms which have built considerable scale in lead generation and management
How recent legal judgements may impact on the development of online channels
Supply chain strategies for coping with omni-channel complexity and market volatility
Exploring the different margin/bonus structures that might underpin future channels and outlet types

12.30 p.m. Lunch

Mobility services – ready for the mainstream?
Customer readiness to use mobility services (such as car-sharing or integrated journey management across different transport modes) in addition to or as an alternative to individual car ownership
The stage of development of and future prospects for different mobility service offerings

3.35 p.m. Conclusions

3.45 p.m. Close. The meeting will conclude in time for you to catch early-evening flights from either of Berlin’s airports. We will run a shuttle from the hotel at 3.50 p.m.

The delegate fee is €495 plus VAT.

Share this:

Hold date in calendar

Building Future Automotive

Accommodation should be booked directly with the Radisson Blu Hotel (or another hotel of your choice) and is not included in the ICDP package. The hotel is pleased to offer ICDP delegates a special rate of €180 B&B plus city tax for the night of Tuesday 13th March – this will be available (subject to availability) up until 13th February. Please quote ICDP when making your booking, and email reservations.berlin@radissonblu.com

Share this:

Hold date in calendar