Full members of ICDPA can download pdf copies of meeting presentations from the links below. To do this, you will need to enter the username and password which has been supplied to you. For all queries, please contact Graeme Addison using the e-mail link on the left side of the page. Further ICDPA meeting presentations will be added here in due course.

Profiting from ghange: a view from Europe (Full Members only)

Highlights of the fair work act 2009 (Full Members only)

Dealer groups: a strategic and tactical appraisal (Full Members only)

Dealer service capacity (Full Members only)

Environmentally sustainable design (Full Members only)

Green update (July 2009 - Full Members only)

Dealer value drivers (Full Members only)

Better place: accelerating the transition to electric vehicles (Full Members only)

Dealer taxation (Full Members only)

The German used car market and a comparison with Australia (Full Members only)

Changing the franchise model (Full Members only)

Outlook and possibilities, April 2009 (Full Members only)

From service logic to service practice: does it pay? (Full Members only)

From goods-orientation to service-orientation (Full Members only)

Dealer groups: a strategic and tactical appraisal (Full Members only)

Car in 2020 - implications for dealers (Full Members only)

The view from Europe (Full Members only)

Crash or Crash Through: a comparison of the Australian and European body repair sectors (Full Members only)

Sustainability in automotive retailing (Full Members only - caution, 9 and 8mb downloads!)
Part 1
Part 2

Issues in succession and exit planning (Full Members only)

Presentation on Legal and Tax Issues (Full Members only)

Presentation on Service-dominant logic (Full Members only)

If you are interested in finding out more about these and other topics of ICDPA research, please contact either Graeme Addison or Darryl Cleeve.